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Back to Help Center Plans & Billing

Getting your invoices

Every charge on your account — your subscription, and any Smart Scaling overage — generates an invoice you can view or download at any time.

From your account

  1. Go to Plan & Billing. Your most recent invoices are listed right on the page, with the date, amount, and status of each.
  2. Click View all to see your full invoice history, not just the recent ones.
  3. Click the download icon next to any invoice to get a PDF copy.

From the billing portal

Click Manage payment method & invoices on the same page to open your billing portal, hosted by our payment processor Stripe. It has your complete invoice and payment history, and is also where you update your card or billing details.

Each invoice PDF includes the billing period it covers and a line-item breakdown, so if a charge includes overage from Smart Scaling, you can see exactly how many extra blocks were billed that month.

Need an invoice for a specific past month that isn't showing up? Contact support with the approximate date and we'll track it down.

Still need help?

Can't find your answer above? Send us a message and we'll get back to you.

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